Key Takeaways
- 9 months overdue: The European Accessibility Act has been in effect since June 28, 2025. Every B2C online store in the EU must be accessible. There is no grace period.
- Fines up to €100,000: per violation in Germany. Up to €300,000 (cumulative) in France. Up to €1,000,000 in Spain. Market surveillance is actively enforcing since January 2026.
- Legal action since August 2025: Specialized law firms in Germany are sending mass cease-and-desist letters (€600–2,500 each). In France, disability groups sued four major retailers in November 2025.
- Alt texts = fastest fix: Missing alt texts on product images are one of the most common and easily provable violations — and the quickest to fix (minutes, not weeks, with AI tools).
- Overlays don’t count: Germany’s Federal Accessibility Office (BFIT-Bund) stated in 2025 that overlay widgets alone do not satisfy legal requirements.
1. What Has Happened Since the Deadline
On June 28, 2025, the European Accessibility Act (EAA) came into effect across the EU. In Germany, the national implementation is called the BFSG (Barrierefreiheitsstärkungsgesetz). Since that date, all B2C online stores must be accessible. We’re writing in March 2026 — that’s 9 months past the deadline. Here is what has happened since:
June 28, 2025
EAA takes effect. All B2C online stores across the EU must be accessible immediately.
August 2025
First cease-and-desist wave (Germany). CLAIM Rechtsanwalts GmbH sends hundreds of letters to online retailers. Demanded: ~€600–1,032. Legal experts rate most as dubious due to missing standing.
September 2025
German enforcement body operational. The MLBF (Market Surveillance Authority for Accessibility) in Magdeburg begins operations.
November 2025
France: First EAA lawsuits. Disability advocacy groups (ApiDV + Droit Pluriel) file emergency injunctions against Auchan, Carrefour, E.Leclerc, and Picard for missing alt texts, poor contrast ratios, and no keyboard navigation.
January 5, 2026
Active enforcement begins. The MLBF shifts from advisory to enforcement mode. Compliance documentation is now actively requested.
February 2026
New cease-and-desist wave from Berlin. AI-generated standard letters with higher claim amounts. Consumer protection organizations are systematically scanning websites.
March 2026 — NOW
Authorities are actively enforcing. No grace period remains. First court rulings on EAA interpretation expected in 2026. The Netherlands ACM is conducting audits. Spain has fines up to €1 million on the books.
2. Who Is Affected?
In short: nearly every B2C online store in the EU. The EAA applies to “services in electronic commerce” — meaning any website where consumers can purchase products, book services, or enter into contracts. Each EU member state has its own national implementation with specific fine structures.
In Germany, businesses with fewer than 10 employees AND less than €2 million annual revenue are exempt from service requirements (i.e., running an accessible shop). Important: If they sell products that fall under the EAA (e.g., e-readers, consumer electronics), accessibility requirements still apply to those products. Pure B2B stores and purely informational websites without contract functionality are also exempt.
3. Fines: What’s Actually at Stake
The EAA is an EU directive — each member state sets its own penalty structure. Here’s how fines compare across the EU:
| Country | Law | Maximum Fine | Status March 2026 |
|---|---|---|---|
| Spain | EAA implementation | up to €1,000,000 | No confirmed cases yet |
| France | Décret n° 2023-931 | up to €300,000 (cumulative) | 4 major retailers sued (Nov. 2025) |
| Netherlands | EAA implementation | up to €250,000 | ACM conducting audits since late 2025 |
| Germany | BFSG | up to €100,000 | MLBF active, cease-and-desist wave ongoing |
| Austria | BaFG | up to €80,000 | In effect since June 2025 |
| Switzerland | BehiG | None (private sector) | Applies primarily to public entities |
Sources: BFSG §37, BaFG (BGBl. I 76/2023), TestParty.ai (France lawsuits), Bird & Bird / Lexology (France fines), Level Access (EU overview). As of March 2026.
Germany: Two-Tier Fine Structure
Germany’s BFSG (§37) defines two penalty levels: up to €100,000 for substantive violations (offering non-accessible products or services, ignoring enforcement orders) and up to €10,000 for formal violations (missing documentation, failure to respond to authorities). Fines apply per violation — a store with 500 product images missing alt texts could theoretically face 500 separate violations.
Have Any Fines Been Issued?
As of March 2026, no publicly confirmed fines have been issued in Germany. The MLBF has been operational since September 2025 but only entered its active enforcement phase in January 2026. However, in France, disability advocacy groups have already taken legal action, and the Dutch ACM has begun conducting audits. The enforcement apparatus is ramping up across the EU.
4. Legal Action: The Real Threat Right Now
While the first government-imposed fine has yet to be publicly confirmed, private legal action is already widespread. In Germany, EAA violations are classified as unfair trade practices (§3a UWG), meaning competitors, qualified consumer associations, and disability organizations can take legal action.
Specialized law firms have been sending hundreds of letters to online retailers. First wave demanded ~€600–1,032 per letter. A new wave from Berlin (February 2026) features AI-generated letters with higher claim amounts. Most early letters were rated as legally dubious by IT law specialists, but the trend is clearly escalating.
Disability advocacy groups ApiDV and Droit Pluriel (supported by the collective Intérêt à Agir) filed emergency injunctions against Auchan, Carrefour, E.Leclerc, and Picard. Specific complaints included missing alt texts, poor contrast, and no keyboard navigation. Proceedings are ongoing as of March 2026.
Disability organizations across Europe have the legal standing to file lawsuits. France has set the precedent. It is a matter of time before organizations in Germany, Austria, and other EU countries follow suit.
5. Alt Texts: The Most Common Violation — and the Fastest Fix
Missing alt texts on product images are among the most common, most easily provable, and fastest-to-fix EAA violations. Here’s why:
Automated tools detect missing alt texts in seconds. Low barrier for enforcement bodies and legal action.
500 product images without alt text = 500 separate violations. Fines apply per violation.
AI tools can generate hundreds of alt texts in minutes. No redesign or relaunch required.
What the Law Requires
The EAA references EN 301 549, which incorporates WCAG 2.1 Level AA. The relevant success criterion is 1.1.1 Non-text Content: every image that conveys information needs a text alternative that serves the equivalent purpose. For online stores, this means:
- Every product image needs a descriptive alt text (not just “image” or the filename)
- Decorative images need an empty alt attribute (
alt="") - Icons and buttons need meaningful descriptions
- Alt text must be in the HTML source code (as a real
altattribute)
Why Overlay Widgets Don’t Satisfy the Requirement
Germany’s Federal Accessibility Office (BFIT-Bund) stated in 2025 that overlay tools alone do not meet the legal standard. Overlays modify the DOM in the browser, not the HTML source code. If the JavaScript fails to load (ad blockers, network errors), no alt texts are present — violating the WCAG principle of Robustness.
The U.S. Federal Trade Commission fined accessiBe $1 million in April 2025 for deceptive compliance claims. Automatic conformance promises are not substantiated.
6. What You Should Do Right Now
You’re overdue. But you can significantly reduce your risk exposure within the next 48 hours. Here is your priority list:
Legally required. Must document known barriers, include a feedback mechanism, and name the responsible market surveillance authority. Link it in your footer. A missing statement is a separate fineable offense (up to €10,000 in Germany).
The quick win. AI tools like AutoAlt.ai generate alt texts for hundreds of images in minutes, not weeks. 50 credits/month free. No redesign needed — install the plugin and start. Works with WordPress, Shopware, Shopify, Joomla, and Drupal.
The second most common violations: insufficient contrast ratios and forms only operable with a mouse. Free tools: WAVE (wave.webaim.org), axe DevTools (browser extension).
The entire purchase journey must work without a mouse: product pages, filters, cart, forms, payment. Test with a screen reader (NVDA is free) and Tab-key navigation.
Documentation protects you. Record every step: audit results, measures taken, roadmap for remaining issues. This can reduce fines and demonstrates “best effort.” Retention requirement: 5 years.
Good news: when market surveillance detects a violation, they typically first request remediation within a deadline. Fines are only imposed if the deadline passes without action. A documented action plan and demonstrable efforts can make the difference. However: this does not protect you from cease-and-desist letters by competitors or consumer organizations.
7. Transition Periods — Who Still Has Time?
There is no general grace period for online stores. But there is one narrow exception:
Services agreed before June 28, 2025 may continue unchanged until June 28, 2030. But “unchanged” means the entire shop must remain frozen as an archive. Any update, redesign, or new product listing ends this protection immediately. For any active online store, this exception is practically irrelevant.
To claim “disproportionate burden,” the business must conduct a documented assessment and apply to the market surveillance authority. For typical online stores running standard technology (WordPress, Shopware, Shopify), this argument is difficult to sustain.
8. Conclusion
Waiting is no longer an option in March 2026. The deadline was 9 months ago. The grace period ended in January 2026. Cease-and-desist letters have been escalating since August 2025. Authorities are actively requesting documentation. In France, major retailers are being taken to court.
The good news: you don’t have to solve everything at once. Start with the fastest, highest-impact measures — and missing alt texts on product images are the easiest starting point. They’re one of the most common violations, but also one of the quickest to resolve.
Important: AutoAlt.ai does not make your entire website EAA compliant. No single tool can. But it solves the alt text problem — which is one of the most common and provable violations. Full accessibility (contrast, keyboard navigation, screen reader compatibility) requires additional measures.
Fix Your Alt Texts Now
50 alt texts per month free. Real HTML attributes. Plugins for WordPress, Shopware, Shopify, Joomla, and Drupal. EU servers in Germany.
What happens if my online store is not EAA compliant?
Since June 28, 2025, the EAA is in effect across the EU. In Germany, fines can reach €100,000 per violation. Competitors can send cease-and-desist letters (€600–2,500 each). Market surveillance is actively enforcing since January 2026.
Have any EAA fines been issued yet?
As of March 2026, no publicly confirmed fines have been issued in Germany. Active enforcement began in January 2026. In France, disability groups filed lawsuits against four major retailers in November 2025.
Are alt texts legally required under the EAA?
Yes. The EAA references EN 301 549, which integrates WCAG 2.1 Level AA. Success Criterion 1.1.1 requires text alternatives for all non-text content. Missing alt texts are individual, provable violations.
Does an overlay widget satisfy EAA requirements?
No. Germany’s BFIT-Bund stated in 2025 that overlays alone are insufficient. They modify the DOM, not the HTML source. The FTC fined accessiBe $1M in 2025 for deceptive compliance claims.
Are small businesses exempt from the EAA?
In Germany, micro-enterprises (<10 employees AND <€2M revenue) are exempt from service requirements. But if they sell EAA-covered products (e.g., e-readers), those products must still be accessible.
What should I do right now?
1) Publish an accessibility statement. 2) Add alt texts to all product images (AI tools do this in minutes). 3) Check contrast and keyboard navigation. 4) Test checkout with a screen reader. 5) Document everything (retain 5 years).
Is there a grace period for existing online stores?
Only if your shop has remained completely unchanged since June 2025 (until 2030). Any update or redesign ends this protection. For active online stores, this exception is practically irrelevant.